December 2018
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E-learning Testimonials ISO 9001:2015 Certified


This workshop prepares teams to analyze processes to identify risk and take action to manage it.  Failure Modes and Effects Analysis (FMEA) and Success Modes and Effects Analysis (SMEA) are the tools students learn and then apply to assess products and processes to improve performance.

SMEA, SWOT and FMEA are predictive management tools. SMEA teams identify how products and processes create success and determine the critical controls and resources necessary for assured success. We also deliver SWOT (Strengths, Weaknesses, Opportunities, Threats) training and facilitation for clients to optimize the development of their organizational management systems. During product and process design, FMEA teams identify how products and processes could potentially fail before costly failure occurs. These teams determine the critical controls and resources necessary to assure quality.

This course is particularly suited for managers that want to use FMEA to manage operational risk and meet the requirements of ISO 9001, IATF16949:2016 or ISO 14001:2015.  It is also intended for lean and six sigma practitioners.

Learn with short lectures, teamwork and hands-on workshops (approximately 50%) to deepen your understanding of processes and process improvement.  This workshop-based course allows you to apply the techniques you learn as you go to best understand the potential benefits (and pitfalls) of using FMEA/SMEA to manage risk.

Who should attend?

  • Process Owners
  • Functional Managers
  • Process Engineers
  • Improvement Specialists

What you will learn:

  • How systems work
  • Importance of process and requirements
  • FMEA/SMEA and system standard requirements
  • Team building and working in teams
  • Product analysis (building block diagrams)
  • Process analysis (developing deployment flowcharts)
  • Product (design) potential FMEA/SMEA
  • Process (manufacturing) potential FMEA/SMEA
  • Documenting potential FMEA/SMEA
  • Assessing results, taking action and driving continual improvement


2 days

This class is currently offered in-house.  

Need help?  

Call us at 888.357.9001 or email